See All Services
See All Services

We provide person-centred support for individuals with learning disabilities and autism, recognising that no two people experience the world in the same way. Our approach focuses on the individual first, recognising their strengths, communication preferences, abilities, choices and aspirations, and adapting our approach to suit each person rather than expecting them to fit a standard model of support.

Service Features

Good support starts with understanding how a person communicates and what helps them feel safe and comfortable.

Communication-Led Support
Support workers take time to learn and use each individual's preferred communication style, whatever that may be.
Sensory-Aware, Calm Support
Support is delivered with awareness of sensory needs and preferences, helping individuals feel comfortable and in control in their environment.
Community & Independence Skills
Practical support to build daily living skills, community participation, relationships and confidence, at a pace that suits the individual.

We work collaboratively with families and professionals where appropriate to provide consistent and responsive support, sharing information sensitively and ensuring everyone involved understands the individual’s needs and preferences.

Let’s Begin Your Phoenix Care Journey Today

Get In Touch

Work Process

Our approach is guided by best practice, including the principles of Right Support, Right Care, Right Culture, with a strong emphasis on choice, dignity and reducing restrictive practices.

01

Understanding the Individual

We take time to learn about the person’s communication, sensory needs, routines and what matters most to them.

02

Person-Centred Planning

A support plan is built around the individual’s strengths, preferences and goals, agreed with the person and their circle of support.

03

Consistent, Responsive Support

Support is delivered by familiar staff and adapted as understanding of the person deepens over time.

Why Choose this Service

An individual-first approach, not a one-size-fits-all model
Staff trained in learning disability and autism support
Close collaboration with families and other professionals
A strong focus on choice, dignity and meaningful outcomes
sv-dt-img3

Testimonials

Rating:
“Phoenix-Care has been a true blessing for our family. My father receives respectful & compassionate care every single day. We feel completely reassured knowing she is in such safe hands”

Garfield

London
Rating:
“The staff at Phoenix-Care are not only highly professional but also genuinely kind and patient. My father has become more comfortable, active, and happy since joining.”

David

Telford
Rating:
“Phoenix-Care has been a true blessing for our family. My father receives respectful & compassionate care every single day. We feel completely reassured knowing she is in such safe hands”

Garfield

Cornwall
Rating:
“The staff at Phoenix-Care are not only highly professional but also genuinely kind and patient. My father has become more comfortable, active, and happy since joining.”

Smith

Croydon

Frequently Asked Questions

1. What services does Phoenix-Care provide?
Phoenix-Care offers assisted living, personal care, wellness programs, dining services, and engaging social activities for seniors.
2. Are caregivers available 24/7 at Phoenix-Care?
Yes, our trained caregivers are available around the clock to provide support and assistance whenever needed.
3. How does Phoenix-Care ensure the well-being of seniors?
We focus on personalized care, health monitoring, nutritious meals, and enriching activities to support overall well-being.
4. What is domiciliary (home) care?
Domiciliary care allows clients to receive personal and practical support in the comfort of their own home, helping them maintain independence while getting the assistance they need.
5. Do you offer live-in care?
Yes, our live-in care service provides round-the-clock support from a dedicated carer who resides with the client, offering continuous companionship and assistance.

Want to get this Service?

We’d love to hear from you — whether you’re interested to get this service, or simply have a question.

+(44) 01952 623 362 / 07300845614
phoenixsupport@gmail.com
Broadway House 2 Haygate Road, Wellington, Telford, TF1 1QA.

    We’re excited to connect with you! Required fields are marked *




    Our Services

      Get Support

      Speak with our expert consultants for personalized guidance on your business or problem solving.

      Book Consultation