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Our Supported Living service provides personalised support to individuals who require assistance to live as independently as possible, in their own tenancy or in shared supported accommodation. Support is developed around the individual’s needs, abilities, choices and goals, and is designed to be flexible so that the amount and type of support can change as a person’s confidence and skills grow.

Service Features

Supported living is about building skills for the long term, not just managing day to day. Our support workers focus on helping individuals do more for themselves over time.

Daily Living Skills Development
Practical, hands-on support with cooking, cleaning, laundry and home management, helping individuals build lasting independent living skills.
Fall Prevention & Safety Monitoring
Proactive safety measures including supervised movement, mobility assessments, handrail supp ort, and fall-risk reduction
Community Participation & Social Connection
Encouragement and practical support to access local activities, education, employment and social opportunities that matter to the individual.

Our aim is not simply to provide support but to help individuals develop skills, confidence and greater control over their lives, so that, wherever possible, the level of support required reduces over time as independence grows.

Let’s Begin Your Phoenix Care Journey Today

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Work Process

We believe supported living should feel like a genuine home, with support shaped entirely around what the individual wants to achieve.

01

Understanding Goals

We take time to understand the person’s current abilities, preferences and aspirations for the future.

02

Tailored Support Planning

A personalised support plan is developed collaboratively, setting clear and achievable goals.

03

Building Independence Over Time

Support is reviewed regularly and adjusted as skills, confidence and independence grow.

Why Choose this Service

Person-centred goals set by the individual, not imposed on them
A genuine focus on building lasting skills, not just managing tasks
Flexible support that can increase or reduce as needs change
Close collaboration with families and other professionals
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Testimonials

Rating:
“Phoenix-Care has been a true blessing for our family. My father receives respectful & compassionate care every single day. We feel completely reassured knowing she is in such safe hands”

Garfield

London
Rating:
“The staff at Phoenix-Care are not only highly professional but also genuinely kind and patient. My father has become more comfortable, active, and happy since joining.”

David

Telford
Rating:
“The staff at Phoenix-Care are not only highly professional but also genuinely kind and patient. My father has become more comfortable, active, and happy since joining.”

Sarah

Croydon
Rating:
“The staff at Phoenix-Care are not only highly professional but also genuinely kind and patient. My father has become more comfortable, active, and happy since joining.”

Smith

Croydon

Frequently Asked Questions

1. What services does Phoenix-Care provide?
Phoenix-Care offers assisted living, personal care, wellness programs, dining services, and engaging social activities for seniors.
2. Are caregivers available 24/7 at Phoenix-Care?
Yes, our trained caregivers are available around the clock to provide support and assistance whenever needed.
3. How does Phoenix-Care ensure the well-being of seniors?
We focus on personalized care, health monitoring, nutritious meals, and enriching activities to support overall well-being.
4. What is domiciliary (home) care?
Domiciliary care allows clients to receive personal and practical support in the comfort of their own home, helping them maintain independence while getting the assistance they need.
5. Do you offer live-in care?
Yes, our live-in care service provides round-the-clock support from a dedicated carer who resides with the client, offering continuous companionship and assistance.

Want to get this Service?

We’d love to hear from you — whether you’re interested to get this service, or simply have a question.

+(44) 07300845614 /  01952 623 362 
phoenixsupport@gmail.com
Broadway House 2 Haygate Road, Wellington, Telford, TF1 1QA.

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