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Phoenix Care provides flexible respite support based on individual circumstances and assessed needs, whether that is a few hours a week, an overnight stay, or a longer planned break. Respite can provide additional support to an individual while also giving family members and carers valuable time away from their caring responsibilities.

Service Features

We know that family carers give an enormous amount, often around the clock, so our respite support is designed to be dependable and reassuring for the whole family.

Planned & Emergency Respite
Respite can be arranged on a regular planned basis or at short notice where circumstances require it.
Familiar Routines Maintained
We keep routines, preferences and continuity of staff wherever possible, so respite feels reassuring rather than disruptive.
Safe, Positive Experience
Support is delivered with the same dignity, respect and attention as ongoing care, so the individual feels safe and comfortable throughout.

We aim to maintain familiar routines and provide a safe, respectful and positive experience, helping to prevent carer burnout and support the whole family’s wellbeing.

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Work Process

We understand respite is often needed at short notice, so our process is designed to be quick, clear and reassuring.

01

Understanding Family Needs

We discuss the individual’s routines, needs and preferences, and the family’s respite requirements.

02

Planning the Respite Period

A short, clear support plan is agreed, covering routines, preferences and any specific care needs.

03

Seamless Handover & Review

Support is delivered smoothly, with feedback gathered afterwards to inform any future respite arrangements.

Why Choose this Service

Flexible respite, from planned breaks to emergency cover
Continuity of staff and routine wherever possible
Genuine relief and reassurance for family carers
The same dignity and respect as our ongoing care services
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Testimonials

Rating:
“Phoenix-Care has been a true blessing for our family. My father receives respectful & compassionate care every single day. We feel completely reassured knowing she is in such safe hands”

Garfield

London
Rating:
“The staff at Phoenix-Care are not only highly professional but also genuinely kind and patient. My father has become more comfortable, active, and happy since joining.”

David

Telford

Frequently Asked Questions

1. What services does Phoenix-Care provide?
Phoenix-Care offers assisted living, personal care, wellness programs, dining services, and engaging social activities for seniors.
2. Are caregivers available 24/7 at Phoenix-Care?
Yes, our trained caregivers are available around the clock to provide support and assistance whenever needed.
3. How does Phoenix-Care ensure the well-being of seniors?
We focus on personalized care, health monitoring, nutritious meals, and enriching activities to support overall well-being.
4. What is domiciliary (home) care?
Domiciliary care allows clients to receive personal and practical support in the comfort of their own home, helping them maintain independence while getting the assistance they need.
5. Do you offer live-in care?
Yes, our live-in care service provides round-the-clock support from a dedicated carer who resides with the client, offering continuous companionship and assistance.

Want to get this Service?

We’d love to hear from you — whether you’re interested to get this service, or simply have a question.

+(44) 01952 623 362 / 07300845614
12345.care@mail.com
Broadway House 2 Haygate Road, Wellington, Telford, TF1 1QA.

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